Thunderbird E-mail Client Setup - Macintosh

Assumptions: You should have downloaded and installed the Thunderbird E-mail client. If you have not done so, please visit http://www.mozilla.org/products/thunderbird/

  1. Open Thunderbird and select “Tools” from the drop down menu. Find and select “Account Settings” from the tools menu list.
    step one
  2. You should now see the “Account Settings” window. Select “Outgoing Server” from the left-hand list.
    step two
  3. Click on the Add button on the right side of the window. A new window will pop up called “SMTP Server”. The Outgoing Server (SMTP) Settings are:
    • Description: WebSprockets
    • Server Name: mail.websprockets.com
    • Port: 25
    • Check “Use name and password”.
    • Type in your username in the “User Name” box.
    • Select TLS under “Use secure connection”.

    If you are in Cincinnati using Cincinnati Bell's ISP (Fuse or Zoomtown) to connect to the Internet, you will need to set the Port number to 26. In order to block spammers, many ISP's block traffic to mail servers other than their own on port 25. If you're having problems sending mail, try changing to Port 26.

    Enter the settings and click “OK”.
    step three
  4. After you have successfully added your Outgoing Server information, click the “Add Account...” button located at the bottom of the left-hand menu. (see screen capture above)

  5. The "Account Wizard" window will open after clicking Add Account. Select “Email account” under the type of account you would like to setup. Email account should be selected by default. Click the “Next” button at the bottom of the window.
    step five
  6. Type in your full name in the “Your Name” box, and your E-Mail address in the “Email Address” box. Click “Next”.
    step six
  7. Select IMAP for the type of incoming server. Then add “mail.websprockets.com” in the “Incoming Server” text box. Click “Next”.
    step seven
  8. Type in your username. Your username was provided to your by WebSprockets when your account was setup. If you've lost your username, contact WebSprockets. Click “Next”.
    step eight
  9. You can give your account a name here, however we suggest you leave this box alone and simply click “Next”.
    step nine
  10. Congratulations! You have now completed the account setup. Please review the information shown to ensure all information was entered accurately, then click “Finish”. You will be returned to the Account Settings window.
    step ten
  11. In the left hand menu select “Sever Settings”.

  12. In the Security Settings section on the right, make sure the “TLS” option is selected. If it is not, select it. After selecting “TLS”, make sure the Port number is “143”. Click “OK”.
    step eleven
  13. Your E-Mail account is now set up. FireFox should automatically sync itself with the server, and you should see an Inbox on the left side of the main window. If you do not see this, click the “Get Mail” button at the top of the window.
    step twelve
  14. Whether FireFox syncs automatically, or you have to click the “Get Mail” button, a window will pop up asking you for your account password. Type in your password, and click the “Use Password Manager...” checkbox. Your password will be stored and you will not have to type it in again when FireFox connects to the server.
    step thirteen